LL Flooring

Aug 2022

The Woburn LL flooring team set me up with an order of Red Oak. The order was a little complicated, in that the installation was happening in CT. They helped me find the product I needed and then worked to have the wood (which was in short supply) delivered from a store near my new house in CT. The CT store completely screwed up the order, they delivered opened boxes, one completely ripped open with wood spilling out, and more than half had opened or taped up ends. This was a real hassle, but the Woburn store did everything they could to make it right. The manager Everett even drove to another store to personally find me two boxes of wood since not all of the wood from...read full review

Aug 2022

Chris in this store is AMAZING. We are from CT and needed more discontinued flooring to complete our kitchen project, we'd already gotten 7 boxes from another LL location out of state and paid a lot for shipping to do so, but sadly needed even more... Chris at this location confirmed his store had it, but it's a 2 hour drive each way which isn't really doable, and we did not want to ship it freight and pay another $200+ for said shipping. Chris worked with us and shipped it Fedex this morning, it'll be here tomorrow. Thank you Chris, for making a stressful project a little less stressful!!!

Feb 2021

We purchased about 1000 sq ft of hardwood which we were planning to install throughout our second floor. We installed the hardwood in 2 bedrooms, and we planned to install the rest of the floor once some other renovations were completed. After having the floor for about 5 months we came to the realization that it was way too soft, and our dogs nails had already scratched the floor. So we decided we needed to use a harder wood for the remainder of the second floor. We assumed that we couldn’t return the floor at that point, and figured we would take a significant loss ($2500) on the wood we already purchased.I ended up calling the corporate office to ask about their...read full review