From Shea Concrete Products Inc
Shea Concrete is your premier source for precast concrete products and solutions in Massachusetts. Our services encompass everything from producing steps, septic tanks, bulkheads, retaining walls to custom-made products tailored to your specific needs. At Shea Concrete we’re committed to provide you with exceptional customer service and superior residential and commercial concrete products that meet the highest quality standards. Based in Wilmington MA, we are delighted to serve customers across Massachusetts. Visit us today to explore our diverse product line or reach out to us for any inquiries. Our professional team is always on hand to assist and guide you!
Google: 4.2/5
We had a gentleman come out to give us a quote on both our stairs, and he never got back to us. We were looking forward to new stairs, in the end we went with someone else. So Unprofessional. REPLY : your employee called me that day to make sure he had the correct email address and he did. He then told me he was finishing up the quote and he would he email it soon. 2 days later I called and left him a message and never heard back from him. So obviously I did not receive the email. Why didn't he call back to just say did you receive it ? Or call me back period.
I am very disappointed with Shea concrete. We called them twice within two weeks and needed someone to call us back to just reset our front stairs. No one ever got back to us even though the first time when we called they said oh it fell through the cracks. I would not recommend them to anyone.
Shea Concrete installed some prefabricated front stairs and railings for us last year and they look fantastic. The stairs held up well over the winter, we followed the instructions and didn't use any deicers on them. Instead we got electric mats that melt the snow and ice. However, the railings did start to rust a little. I sent our sales rep an email with some pictures and he told me that they would have someone come out and repair them for us when the weather got better. Today they came and repaired and repainted the railings and they look like brand new. From previous experiences with contractors I thought that I would have to repeatedly follow up with them, however,...read full review