About Wilsonart
Wilsonart is a leading engineered surfaces company dedicated to creating beloved surfaces backed by reliable service and caring staff. Their Boston location serves as a regional distribution warehouse, providing High Pressure Laminate, Thinscape®, Quartz, Solid Surface, Wetwall™, and other products to Massachusetts and parts of New England and Canada. Customers have consistently praised the outstanding service at Wilsonart. One reviewer highlighted the friendly and helpful team members who went above and beyond to assist with a last-minute laminate pickup, ensuring everything was handled smoothly despite the late hour. Another customer commended their local sales representative for being customer-focused and attentive, providing valuable pricing and sample information. The showroom is noted for its extensive selection, making it an ideal destination for those seeking laminates, flooring, and other materials. The staff's friendliness and willingness to help enhance the overall experience. With a commitment to quality products and exceptional customer service, Wilsonart stands out as a trusted choice for both residential and commercial surface solutions.
By far the best customer service experience I have ever had with making a purchase for my business! I placed an order for laminate on Wednesday afternoon and we planned to pick it up Thursday. I called Thursday on the way to the warehouse to confirm and Tammy found that by mistake the wrong sheets had been ordered. She asked to call me back after she looked into it. She called back less than 10 minutes later and let me know she had taken care of everything and made sure the correct sheets were being pulled! When I arrived to pick it up, Tammy was waiting to make sure that it was the right sheets before I left! Truly a wonderful experience, and even better, no delays or...read full review
Awesome service. I was working on the road and I had a one night project in town and had assumed that my company ordered me some laminate for will call pick up, as they had in the previous two places I worked. My fault for not double checking. And I assumed that the will call was open until 430pm as the previous two places I went. Again my fault for not checking. When I called at 340pm and talked to the gal on the phone, while still at my hotel 22 minutes away, she was very friendly and helpful and said she would make sure someone was there to let me get my will call pick up, after normal will call hours, and if I had and problems to call her when I arrived and she would...read full review
Always great service from Wilsonart. Our local sales rep Camila is very customer focused and orientated looking to help her customers with pricing, samples, information. Great addition to the Wilsonart team