About Western Mass Endodontics in West Springfield, MA
Western Mass Endodontics in West Springfield, MA, provides outstanding and caring emergency root canal treatment. The staff, including Dr. Shapiro, is kind, patient, and professional, working together seamlessly to ensure a calming and smooth experience. Patients have praised the office for its quick appointment scheduling, especially for emergency root canals, and the staff's helpful and pleasant attitude. Dr. Shapiro is highly regarded for his skill, kindness, and ability to make patients feel at ease, even those who are very afraid of the dentist. Many mentioned that they didn’t feel a thing during procedures, and some described him as a magician. The team also follows up after visits to check on patients' comfort and recovery, making the entire experience positive and reassuring. Highly recommended for those who need a root canal procedure.
Had a root canal done January 30 2026 went so well thank you Eric Shapiro and your team for the great experience this is my second root canal and let me tell you the first experience I had at another dentist went horrible I felt the whole procedure with Eric and his team I was shocked I ain’t feel a thing thank you’ll so much I will recommend everyone here
Thank you to Dr. Eric Shapiro and Adrienne. Service was amazing, fast and professional. Appt was a consult only never expected to have root canal done same day. You guys are awesome. FYI they explain everything before anything is done ..Again thank you.
Giving a 5 based on the care I received- staff were pleasant, helpful and reassuring. Needed a root canal as I had a developing infection and was referred by my dentist as an emergency. Dr. Shapiro was quick and efficient, explained what he was doing, and made me feel comfortable as I was very nervous about having it done.
I do however, wish I could give 1 star for the fact that this is the only place you can get the service you need but they most likely won’t take your insurance and you’ll end up paying what you take home in one biweekly paycheck for whatever service you need done, leaving you screwed right before Christmas. Hopefully my insurance can do...read full review