Very nice staff dr Vallera is awesome and so is Lauren and the rest of the staff ! Would recommend them 💯percent !
Ghassan S.
Aug 2024
This practice is drilling sound intact teeth and are unfortunately ripping off people money and health. Before going into details of my review, I would like to state that I am a dentist who is not licensed to practice in US, but I have practiced overseas from 1995 to 2006. I have four kids that all go to this practice for dental needs. In July/18 my middle son had an appointment which was the first of three to perform 6 fillings. A day before I have heard from their mom that my other son (the youngest one) has done 8 fillings with them during the few weeks before July/18. That raised my level of skepticism like a total of 14 fillings within short time for kids who do regular cleaning, brushing, and flossing. So, using a mirror and a probe at home I checked the mouth of my middle son, and I didn't see any caries. So, I decided to go with him during his appointment, and I asked to see the x-rays. The dentist who was clearly stumbling on her responses pulled the x-rays and there was not a single tooth who is clearly indicated for drilling/filling (maybe we can argue there is one), It was clear to me that at least 5 teeth (if not all six) were totally sound teeth without any decay. The dentist kept trying to show me something that wasn't existed saying stuff like: (it is very small triangle; do you see it?). Before I realized that they have such a deep malpractice, I totally trusted them on my other son (born in 2005), whom they have performed 8 fillings during the couple of months before that. Now, I have access to his x-rays, I am certain that at least 5-6 of these fillings were done on sound teeth. I felt it is weird to have 8 cavities develop that quickly as he was just seen by them within a year or so when we did the regular cleaning. However, I didn't question it and I thought that he simply didn't take care of his oral hygiene (brushing and flossing), but now I know he was butchered. What is even more bizarre than all the above is that when I requested the X-rays of my youngest before they did the fillings on them, they sent them to me by mail, small copies not very clear but you can still see that at least 6 of the 8 teeth they drilled were completely intact. The fact that they have zero fear to send x-rays that clearly shows the teeth were intact and they have already drilled them speaks volume about their comfort level with such a malpractice. They are certain that in America you can do nothing to them. I called couple of lawyers they said healthcare developed good techniques the last few years that made it hard to sue them, and that my best bet is to submit a review, they don't work on issues other than death due to malpractice, anything less than that is not worth it and results are not guaranteed. I must say that the worst of dentists where I come from would try to over-price things, or cheat on the type of the crown (or bridge) by charging money for an expensive type and provide a cheaper option to patients, I have seen those type of cheating, but never in my 11 years of practice, I have come across a scenario of drilling a sound tooth. That is butchery, unethical, causing unnecessary harm to patients and malpractice. What can you say? Please stay away from them they are clearly bad people. I do remember that when I called the dentist out during that visit of July 18, everybody come out ready to fight, that alone a clear indicator that they all know what is going on and are ready to defend each other when necessary, otherwise if a patient accuse me of malpractice in my own office when I was practicing my staff will stay quiet not knowing what to say, they will be taking by the surprise, the fact that they were all on the same wavelength too quickly clearly shows that they all know they are scamming people and they are fine with it. What a shame!
Sheryl Vieira
May 2024
Always professional and pleasant
Jennifer Serna
Nov 2023
Love coming here. The girls are always so nice!
P W
Nov 2023
Great staff, exceptional dentist, and dental hygienist.
Maureen R
Nov 2023
I broke one of my molars, and it was pretty amazing from first speaking with Olga and getting an appointment to having my tooth fixed all within the same day! My family has been going to Dr. Salem for many years, and we appreciate the warmth and professionalism of this office. As much as one can love going to the dentist ?….I love Dr.Salem and his staff
Kelly Doherty
Nov 2023
Great hygienists and dentists!
Ray Thomas
Nov 2023
Dr. Salem and team are incredible. I am not a fan of going to the dentist, but they make it very comfortable and are thorough with the work they perform!
Y Harrison
Oct 2023
I was a patient here for 20 years. I loved this dental office. Administration changed and there quality of care changed. I was misdiagnosed and told to search for another provider because they couldn’t take care of my tooth issue due to being under staffed.I am thankful for the dentist prescribing me medicine but I should have been examined better. Last two to three cleanings the dentist’s really didn’t examined my teeth properly. This issue could have been prevented if they caught it when I complained about sensitivity several times in the same area.Anyway back to what occurred. They wanted me to get a root canal done somewhere else and return back to complete the crown with them. I searched for a provider found two. One worked out and the other didn’t. I asked Valera to send my X-rays to the new location and I was told they did and the new office didn’t receive the X-rays. Who knows what I’m going to pay for due to this run around. And having X-rays done three times.Valera office reached out to me shortly after that call of ensuring they submitted my X-rays and stated there was an opening for a root canal in the morning. They asked if I wanted the appointment to not leave the practice. I said no and continued with my decision. I’m sure glad I did. The new office found that I actually had two cavities and no root canal or crown needed to be done.If I would have gone with Valera I would have paid for something I didn’t need and not gotten the other tooth done that they missed in diagnosing. The new provider found it right away before addressing the tooth that I thought was causing me the most pain. Disappointed in how this practice changed. Lack of care and inexperienced providers. They are only interested in making money off the patients.
Rachel Deery
Sep 2023
My 90 year old father has been a patient at Vallera Family Dentistry for at least 10 years. I began scheduling his appointments and taking him there once two strokes made independence impossible for him. His communication has been hindered and he has a hard time processing some information. The staff at Vallera has always been respectful, kind, and give my father as much time as he needs during exams or when explaining issues as they arise. They don’t talk down to him or treat him like he’s a toddler (as some people do with the elderly). When they say they treat people ages 0-100, they mean it! From the front office staff to the hygienists and dentists, their care is top notch.
Debra Dectraze
Very nice staff dr Vallera is awesome and so is Lauren and the rest of the staff ! Would recommend them 💯percent !
Ghassan S.
This practice is drilling sound intact teeth and are unfortunately ripping off people money and health. Before going into details of my review, I would like to state that I am a dentist who is not licensed to practice in US, but I have practiced overseas from 1995 to 2006. I have four kids that all go to this practice for dental needs. In July/18 my middle son had an appointment which was the first of three to perform 6 fillings. A day before I have heard from their mom that my other son (the youngest one) has done 8 fillings with them during the few weeks before July/18. That raised my level of skepticism like a total of 14 fillings within short time for kids who do regular cleaning, brushing, and flossing. So, using a mirror and a probe at home I checked the mouth of my middle son, and I didn't see any caries. So, I decided to go with him during his appointment, and I asked to see the x-rays. The dentist who was clearly stumbling on her responses pulled the x-rays and there was not a single tooth who is clearly indicated for drilling/filling (maybe we can argue there is one), It was clear to me that at least 5 teeth (if not all six) were totally sound teeth without any decay. The dentist kept trying to show me something that wasn't existed saying stuff like: (it is very small triangle; do you see it?). Before I realized that they have such a deep malpractice, I totally trusted them on my other son (born in 2005), whom they have performed 8 fillings during the couple of months before that. Now, I have access to his x-rays, I am certain that at least 5-6 of these fillings were done on sound teeth. I felt it is weird to have 8 cavities develop that quickly as he was just seen by them within a year or so when we did the regular cleaning. However, I didn't question it and I thought that he simply didn't take care of his oral hygiene (brushing and flossing), but now I know he was butchered. What is even more bizarre than all the above is that when I requested the X-rays of my youngest before they did the fillings on them, they sent them to me by mail, small copies not very clear but you can still see that at least 6 of the 8 teeth they drilled were completely intact. The fact that they have zero fear to send x-rays that clearly shows the teeth were intact and they have already drilled them speaks volume about their comfort level with such a malpractice. They are certain that in America you can do nothing to them. I called couple of lawyers they said healthcare developed good techniques the last few years that made it hard to sue them, and that my best bet is to submit a review, they don't work on issues other than death due to malpractice, anything less than that is not worth it and results are not guaranteed. I must say that the worst of dentists where I come from would try to over-price things, or cheat on the type of the crown (or bridge) by charging money for an expensive type and provide a cheaper option to patients, I have seen those type of cheating, but never in my 11 years of practice, I have come across a scenario of drilling a sound tooth. That is butchery, unethical, causing unnecessary harm to patients and malpractice. What can you say? Please stay away from them they are clearly bad people. I do remember that when I called the dentist out during that visit of July 18, everybody come out ready to fight, that alone a clear indicator that they all know what is going on and are ready to defend each other when necessary, otherwise if a patient accuse me of malpractice in my own office when I was practicing my staff will stay quiet not knowing what to say, they will be taking by the surprise, the fact that they were all on the same wavelength too quickly clearly shows that they all know they are scamming people and they are fine with it. What a shame!
Sheryl Vieira
Always professional and pleasant
Jennifer Serna
Love coming here. The girls are always so nice!
P W
Great staff, exceptional dentist, and dental hygienist.
Maureen R
I broke one of my molars, and it was pretty amazing from first speaking with Olga and getting an appointment to having my tooth fixed all within the same day! My family has been going to Dr. Salem for many years, and we appreciate the warmth and professionalism of this office. As much as one can love going to the dentist ?….I love Dr.Salem and his staff
Kelly Doherty
Great hygienists and dentists!
Ray Thomas
Dr. Salem and team are incredible. I am not a fan of going to the dentist, but they make it very comfortable and are thorough with the work they perform!
Y Harrison
I was a patient here for 20 years. I loved this dental office. Administration changed and there quality of care changed. I was misdiagnosed and told to search for another provider because they couldn’t take care of my tooth issue due to being under staffed.I am thankful for the dentist prescribing me medicine but I should have been examined better. Last two to three cleanings the dentist’s really didn’t examined my teeth properly. This issue could have been prevented if they caught it when I complained about sensitivity several times in the same area.Anyway back to what occurred. They wanted me to get a root canal done somewhere else and return back to complete the crown with them. I searched for a provider found two. One worked out and the other didn’t. I asked Valera to send my X-rays to the new location and I was told they did and the new office didn’t receive the X-rays. Who knows what I’m going to pay for due to this run around. And having X-rays done three times.Valera office reached out to me shortly after that call of ensuring they submitted my X-rays and stated there was an opening for a root canal in the morning. They asked if I wanted the appointment to not leave the practice. I said no and continued with my decision. I’m sure glad I did. The new office found that I actually had two cavities and no root canal or crown needed to be done.If I would have gone with Valera I would have paid for something I didn’t need and not gotten the other tooth done that they missed in diagnosing. The new provider found it right away before addressing the tooth that I thought was causing me the most pain. Disappointed in how this practice changed. Lack of care and inexperienced providers. They are only interested in making money off the patients.
Rachel Deery
My 90 year old father has been a patient at Vallera Family Dentistry for at least 10 years. I began scheduling his appointments and taking him there once two strokes made independence impossible for him. His communication has been hindered and he has a hard time processing some information. The staff at Vallera has always been respectful, kind, and give my father as much time as he needs during exams or when explaining issues as they arise. They don’t talk down to him or treat him like he’s a toddler (as some people do with the elderly). When they say they treat people ages 0-100, they mean it! From the front office staff to the hygienists and dentists, their care is top notch.