About Frasco Fuel Oil
Frasco Fuel Oil is a family-owned and operated business that has been serving the Western Massachusetts area since 1984. As a full-service home heating oil dealer, they prioritize professional service and customer satisfaction. They provide home heating oil, diesel, and kerosene for residential properties, along with essential services such as furnace repairs, tune-ups, tank changeovers, and maintenance checks. Customers have praised Frasco Fuel Oil for their friendly and knowledgeable staff. Reviews highlight their commitment to honesty and professionalism. For instance, technicians promptly assessed a furnace issue without charging for their visit, demonstrating their dedication to customer care. They also helped a client save money by confirming that a boiler line did not need replacement, even offering to provide a written statement for reassurance during home inspections. Long-term customers have expressed satisfaction with the reliability of their services, noting that their old heating systems continue to run smoothly thanks to the team's expertise. Overall, Frasco Fuel Oil is recognized for its exceptional service, quick response times, and a genuine commitment to serving the needs of their customers.
Tim, the 4th generation tech came out and got our antique boiler going in a very short time. Soon he will be installing a new boiler. It's the 2nd time he bailed us out of a jam. Very professional and highly recommend. He also does pools if you need a pool guy
They came out and looked at our furnace and heater same day and there was not even an issue and the guy left without taking any compensation. They have filled our oil a few times and I would certainly call them again based on my experience so far.
My client (I'm a Realtor) had a concern about the line going into her boiler, as she was told by another agent it was not up to code and needed to be replaced before putting it on the market. I looked at it while touring her home and didn't see any issue with it. While I was there, Tim and Brian from Frasco Fuel stopped by and checked it out. They talked for a bit and said they didn't see any problem with it. Just to be sure, they called David Frasco, the owner, and explained what they found. David confirmed there was no need to have the line replaced...this saved my client hundreds of dollars! To top it all off, Tim and Brian offered to put it in writing just in case...read full review