About MyEyeDr.
MyEyeDr. is a reliable and customer-focused business. Dr. Mercuri and Lisa provide exceptional service, going above and beyond to ensure patients receive the necessary forms and prescriptions. The staff, including Larry and Valerie, are friendly, attentive, and knowledgeable. They take the time to understand patients' needs and provide a personal touch. The selection of eyewear is great, and the staff is happy to resolve any issues that may arise. Customers appreciate their guidance through options and the protection plan, which has been helpful for damaged frames and scratched lenses. Many patients have had positive experiences, including those helped by the amazing doctors who have significantly improved their sight and quality of life.
Love the frame selection and service in the optical store. And my eye doctor too. It's worth the drive to come here. A special screw popped out of my frame and I couldn't find it. Janna took great care of me. She found a screw that fit and fixed the frame quickly.
MED (My Eye Doctor) is the best! They always help me get the best lenses and contacts when and where I need them. Thank you Leah and Valerie!!
—Steve W.
Westwood, MA
I had an outstanding experience with this optician, thanks to Janna! While we were on vacation, my daughter’s glasses needed urgent repair and we didn’t have time to order a new pair. Janna stepped in and fixed them quickly and professionally, saving us so much stress.
Her kindness, efficiency, and willingness to go above and beyond truly made a difference. It’s rare to come across such genuine and exceptional customer service. Janna is amazing, and I’m incredibly grateful for her help—highly recommend!