I love Nicky and the crew. They are a hometown family and they do great work!
About Pilgrim Auto Body
Pilgrim Auto Body is known for its friendly and professional staff who provide high-quality repairs. Despite some delays in service and longer wait times, customers are impressed with the results, often stating that their cars look brand new after repairs. The team is knowledgeable and helpful, especially when dealing with insurance issues. They also offer support for Spanish-speaking clients, ensuring good communication. Many reviewers recommend Pilgrim Auto Body for their trustworthy service and attention to detail, including expert matching of paint. Overall, it is a reliable choice for auto repairs and maintenance.
Reviews
I was in a car accident in Waltham and this is where the police had the car towed. The owners were incredibly cautious and helpful during the whole process; helping me clean out the car, take the license plates off, etc. The woman in the office was very helpful on the phone and when I was there, offering me water on a hot day. They made a part of a bad experience a lot better.
When my son was involved in an accident that totaled his car, Pilgrim auto body Towing Company was an absolute lifeline. The owner went above and beyond, showing incredible kindness and empathy during what was undoubtedly one of the most traumatic moments , being hit unexpectedly and totaling his first car, was devastating to him. Their professionalism was matched only by their genuine care and compassion.
From the moment they arrived, they treated my son with respect and understanding.They didn’t just provide a towing service - they provided emotional support during a challenging time. Their attention to detail, gentle communication, and willingness to help made a… read full review
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Hours
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday Closed
Saturday Closed
Sunday Closed
Location
53 Felton Street, Waltham, MA 02453
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