MSPCA-Angell West is a veterinary clinic that provides exceptional care for a wide range of animals, including exotic pets. The staff, including experienced veterinarians, offer compassionate treatment and excellent service. Clients have praised the clinic's dedication to their pets, especially in handling difficult cases with professionalism and empathy. One client expressed deep gratitude for the care their guinea pig received during an emergency visit, highlighting the kindness and understanding of the staff. They appreciated the follow-up support, including a handwritten sympathy card that made a lasting impact during a tough time. Many reviews emphasize the caring and professional nature of the employees, noting their clear communication regarding procedures, medications, and costs. While the veterinary care received positive feedback, some clients suggested improvements in customer service at the front desk, indicating a need for better communication and support from the leadership team. Overall, MSPCA-Angell West remains dedicated to providing quality care while addressing the needs of both pets and their owners.
Dr. Pakravan was wonderful. She had a firm grasp of the problem, diagnosed it quickly and accurately, created a cogent treatment plan, and followed up diligently. She also had a wonderful bedside manner with my Chesapeake, who can sometimes be a handful.
Smoothly run operation from entering the door to check out. All staff are kind and courteous Specialty care is what brought us to Angell. We thought we had reached an impasse with my pug's allergies and were fearing complicated surgery as a last resort. Dr Painter changed his life! I feel like we have an entire team behind us who all want Gus to live his best and healthiest pug life!
Dr Petersen was absolutely amazing... I can truly say that in my 30 plus years dealing with vet offices this office by far is the most personable and charismatic our family has ever dealt with. Most vets treat you as an account number and income Dr Peterson and the staff here seem to truly care about our families feelings as well as the patient. They made a hard time for our family the best it could be and the after care and service from checking up on our pup and results from tests to calling us back in less then 40 minutes to answer our questions. They seem to truly engage and feel what the families are going through and do it with them and we didn't feel like just… read full review
293 2nd Avenue, Waltham, MA 02451
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