About MSPCA-Angell West
Reviews for MSPCA-Angell West
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
parking: lot
MSPCA-Angell West is a veterinary clinic that provides exceptional care for a wide range of animals, including exotic pets. The staff, including experienced veterinarians, offer compassionate treatment and excellent service. Clients have praised the clinic's dedication to their pets, especially in handling difficult cases with professionalism and empathy. One client expressed deep gratitude for the care their guinea pig received during an emergency visit, highlighting the kindness and understanding of the staff. They appreciated the follow-up support, including a handwritten sympathy card that made a lasting impact during a tough time. Many reviews emphasize the caring and professional nature of the employees, noting their clear communication regarding procedures, medications, and costs. While the veterinary care received positive feedback, some clients suggested improvements in customer service at the front desk, indicating a need for better communication and support from the leadership team. Overall, MSPCA-Angell West remains dedicated to providing quality care while addressing the needs of both pets and their owners.
The front desk people are very friendly and Dr Guzman is a very passionate vet who takes his time. He is very friendly and nice to be around with. What I appreciated most about Angell is that friendly front desk people and Dr Guzman very passionate vet.
The doctor was very compassionate and listened to our problem and was very understanding about what we've been through in the past 6 weeks. She gave a few options to choose from.
What struck me most is how every person I interacted with at Angell obviously just LOVES animals. I've never been to vet practice where every single employee--from the receptionist, to the vet tech, to the vet herself--literally COOS over each and every animal. It made me feel like they really understand how precious my cat is to me. After just one visit I have complete trust that she'll get the absolute highest quality of care at Angell. Dr Shields has earned herself a new patient for life, if she'll have us. :) There's no way I'd take my baby anywhere else.