2 Ashburton Ave, Woburn
Sun Open 24 hours
5.0
★★★★★
17 reviews
“As a first-time homeowner, I had no idea what I was getting myself into when a valve ruptured right under my bathtub on the third floor. Water was everywhere, and I honestly didn't know who to call or what to do next. My plumber referred me to Total Restoration, and that call changed everything.<br><br>When they showed up, Mark, the project manager, didn't just get to work. He actually sat down with me and walked me through the whole process. As someone who had never dealt with anything like this before, that meant the world to me. He explained what each machine did, why the dehumidifiers were so important, and how they were going to try to save my hardwood floors. They brought in these massive industrial machines with tubes going everywhere. I won't lie, it looked a little crazy, but they knew exactly what they were doing.<br><br>After I filed my insurance claim, Total Restoration worked directly with my adjuster, walked them through everything that was done, and got the work approved without me having to stress over the back and forth.<br><br>Three months later, my kitchen and bathroom looked brand new. As a first-time homeowner who almost lost it all, I can't recommend Total Restoration enough. They didn't just fix my home. They saved it.”