About Banfield Pet Hospital
Reviews for Banfield Pet Hospital
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 7AM - 5PM
Sunday: Closed
Banfield Pet Hospital in Stoneham, MA is a trusted vet clinic offering general services such as vaccinations, microchipping, and checkups for dogs and cats of all ages and sizes. The veterinary team, led by Dr. Norris, is dedicated to your pet's well-being and provides thorough, kind care. The staff, including technicians and receptionists, are welcoming, attentive, and gentle, making every visit comfortable for pets and owners alike. Pet owners appreciate the straightforward answers and personalized attention, especially during procedures like dental cleanings. The hospital is clean and well-maintained, with staff taking extra care to ensure a stress-free experience for anxious pets. Overall, Banfield in Stoneham is a reliable choice for pet care, known for its compassionate approach and excellent service.
We’ve had a very positive experience overall with your practice. The staff has consistently been friendly, professional, and attentive, and it’s clear that they genuinely care about the animals they treat. Appointments are handled efficiently, and communication has been clear and helpful both during visits and in follow-ups.
We especially appreciate the time taken to explain diagnoses and treatment options, which helps us feel confident in the care being provided. It’s reassuring to know our pet is in good hands.
This was my first time visiting Banfield Pet Hospital, and the staff and doctor were friendly, professional, and clearly care about the animals. My dog received excellent care, and everyone I interacted with was kind and helpful.
There was a bit of scheduling confusion with a follow-up vaccination, which had been scheduled on a surgery day. When I arrived, I needed to reschedule for the following day. I was also a little curious why the booster shots couldn’t be given by a vet tech on the surgery day, as I’ve seen that handled differently at other clinics.
Overall, a very positive experience, and I feel confident bringing my dog here.
Such a great experience! My baby girl has some trauma from previous vet experiences and she’s an anxious wreck (very loud and whiny) and no matter where we go (Stoneham, Woburn or south Boston) they always treat us with kindness and understanding. I also have the wellness plan and their chat support and accessibility to book appointments through the app are amazing!