About Banfield Pet Hospital
Banfield Pet Hospital in Stoneham, MA is a trusted vet clinic offering general services such as vaccinations, microchipping, and checkups for dogs and cats of all ages and sizes. The veterinary team, led by Dr. Norris, is dedicated to your pet's well-being and provides thorough, kind care. The staff, including technicians and receptionists, are welcoming, attentive, and gentle, making every visit comfortable for pets and owners alike. Pet owners appreciate the straightforward answers and personalized attention, especially during procedures like dental cleanings. The hospital is clean and well-maintained, with staff taking extra care to ensure a stress-free experience for anxious pets. Overall, Banfield in Stoneham is a reliable choice for pet care, known for its compassionate approach and excellent service.
Staff were kind but the prices are just as expensive as the emergency clinic. Paid $800 for my dog to be seen for thirty minutes. X-rays were $450 and then and to pay another $150 for a third party to read the x-rays that took two days for results… also had to pay for the visit and $50 to drop the dog off. Also my pet insurance asked me to ask the vet at banfield to write an addendum to their notes but the vet left me a voicemail refusing to do so now I can’t be reimbursed through my insurance. might as well have went to the emergency room for $500 x-rays and be told what the issue was right then and there. Won’t be coming back.
I had a good experience at this place. They are attentive, took really good care of my cat. We brought her two times already, one for a check up and then this week for a dental cleaning. They did a great job with the cleaning. The next day they followed up with us to make sure everything was ok with my cat. We recommend this location!
I never make a point of leaving bad reviews because any one experience doesn’t define a business but this one was fairly frustrating.
After receiving 4 different reminders to confirm the appointment (I did) and arriving on time for said appointment we were immediately placed in an exam room (with one other owner in the waiting room). One person came in after 20m to tell us someone would be in shortly. No one else came for another half hour. 50m later and only after I returned to the waiting room with a bit of an attitude did they instantly take my dog back and have her returned to me within 10m with a rushed apology.
I work in medicine. I know how days go. This wasn’t… read full review
Monday 7AM - 5PM
Tuesday 7AM - 5PM
Wednesday 7AM - 5PM
Thursday 7AM - 5PM
Friday 7AM - 5PM
Saturday 7AM - 5PM
Sunday Closed
85 Main Street, Stoneham, MA 02180
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