About Baystate High Street Health Center

Baystate High Street Health Center has received positive feedback from long-time patients who appreciate the excellent staff and amazing doctors. Many families have relied on this center for years, noting quick responses for services and referrals, particularly during urgent care situations. While some recent comments suggest mixed experiences, one patient highlighted a new nurse practitioner who is highly praised for her exceptional care and personal approach. Overall, the center is recognized for its commitment to caring for patients and their families, making it a trusted choice for healthcare needs.

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Reviews for Baystate High Street Health Center

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  • Nov 2025

    I was going here for years and always had a normal clinic experience. This year was very different and very unprofessional. I made the decision to change my PCP and it was a great decision that I don’t regret. My partner still goes here and his recent experience for the past 3 months has also been very unprofessional, for example it took a whole month to get paperwork back that they couldn’t find at first. I would not recommend this clinic to anyone.

  • Aug 2025

    Jamie Miller is just a horrible. Threatened to call CPS on me!! Making me go in agian and again to get sons bloodwork done it was so unnecessary . He was a little yellow because he had jaundice and he got blood work done out two times already I wanted to wait and see if it would go away on his own . And they would keep pushing me and calling Repeatedly every single day. Jamie Miller Called me and threatened to call CPS on me if I didn’t bring my child in. Horrible right? Its like I had no choice. As a first time, my mom was traumatized. And guess what when we came in no one was waiting for us. It’s like no one knew we even had an appointment and she did NOT EVEN SHOW...read full review

  • Jan 2025

    I went to this office for many years and they were always excellent! The only I stopped going there was because I moved far enough a closer office was better for me. I am quite shocked by many of the other comments, those comments just don’t describe the experiences I had there. I can’t speak to how they are now, but when I used to go there, you always had some damn Karens making problems with the staff.

Hours

Monday: 8AM - 8PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 8PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Location

11 Wilbraham Ave, Springfield

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