Bay State Physical Therapy
“I’m not going to say that I am 100% healed or that my pain is completely gone, because it isn’t. But I can honestly say that I am about 50–60% better.
From the first person you meet, you feel welcomed. Karen, the receptionist, is so nice, friendly, warm, and helpful. She makes sure you get situated, and if you need help finding an earlier appointment, she truly does everything she can.
Then there is Jacob, who did my initial evaluation. I went in because of tendinitis in my left shoulder, and I was honestly a little scared that whoever evaluated me might not be gentle or thoughtful about the pain. But Jacob was so careful with every movement of my arm and shoulder. You can clearly tell that he loves his job because he does everything with so much care. He is also one of the therapists, and he is just 100% great at what he does.
Jenna was my main therapist, and she was amazing too. She never forced me to do anything my body couldn’t handle. She always checked on me, watched my progress, and adjusted things when needed. Whenever she had to move my arm or shoulder herself, she was also very gentle, thoughtful, and caring. You can tell that she truly loves her job as well. Everyone there is just amazing.
One important thing to understand, though, is that recovery doesn’t depend only on the therapists. You also have to do your part by completing the exercises they give you to do at home. I did mine faithfully, and I am still doing them!
So, I am very grateful for the care I received at Bay State Physical Therapy!”