CHA Eye Center, Somerville Campus

CHA Eye Center, located in Somerville and Malden, provides comprehensive eye care services, including medical treatments and complex surgeries. Patients have shared positive experiences, highlighting the friendly and courteous staff, particularly Dr. Lixin Zheng, who takes the time to understand individual needs. Many appreciate the helpful receptionists and the smooth check-in process, noting the staff's willingness to accommodate late arrivals. Routine eye exams are reported as thorough and informative, with doctors ensuring all questions are answered. However, some challenges exist, particularly with the phone appointment system, which can involve long hold times and multiple transfers. Additionally, finding the center can be difficult, as there are limited signs directing patients on the first floor. Despite these minor issues, many recommend CHA Eye Center for its caring environment and quality eye care services, including specialized treatments like Laser Vision Correction and Laser-assisted Cataract Surgery. The Optical Shop operates Monday to Friday, offering eyewear options during business hours. Overall, CHA Eye Center is viewed positively for its expertise and patient-focused approach.