One Medical is a membership-based primary care practice dedicated to making healthcare more accessible. They offer same-day appointments, 24/7 on-demand care, and a wide range of services including mental health, preventive care, and chronic care management. The practice has a calming office in Cambridge, MA with onsite labs, lactation consultants, and stroller parking, making it a family-friendly healthcare home.
Patients have praised the attention to detail and thoughtfulness of the staff. One patient was pleasantly surprised when the nurse practitioner, Frances Paley, used a face mask with a clear window to accommodate the patient's hearing difficulty. Another patient had a positive experience with PA-C Chakri, who was helpful and reassuring, and with Donna in the lab, who was patient and understanding.
Patients also highly recommend Dr. Chakri, a primary care physician at the practice, for his attentiveness, compassion, and thoroughness in addressing healthcare needs. He takes the time to listen, explain treatment options, and ensure patients feel confident about their health decisions, making every visit a positive experience.
I really love my NP here. Minus a star (probably should be two) for lack of billing transparency. Apparently the entire Boston One Medical network bills under Mass General Brigham Community (NPI 1265094122). So even through One Medical is supposedly in network for my insurance, all Boston offices are out of network when you get down to the actual billing.
Be sure to call your insurance to check before you get a $550 out of network bill for a 20 min PCP appointment!
From the moment I walked through the front door, the person checking me in, the medical provider that saw me (Rachit Chakri), to the lab visit, everything was great! Everyone was friendly and professional. Thank you!
I've been pleasantly surprised, even astounded by how good One Medical has been. I was able to choose a PCP and have a visit with him the very next day. Notifications are quick, and understandable. And it's great to have someone available to talk to me whenever I need to
822 Somerville Avenue, Cambridge, MA 02140
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