Aaron was so helpful and friendly! We were able to be in and out in under 5 minutes after he located what we needed and even offered to reach out to our contractor directly. Thank you!
October 2025
I needed additional laminate to complete a small job. The person working on Thursday morning was extremely knowledgeable....incredibly professional...and managed his priority with a number of customers in the store...tremendously well. He directly me to another LL, which I'll be going too, because his location was out and his amazing personality. Hope he stays with LL for a long time and gets his next increase when the time comes for his review.
September 2025
I found & put in an order for flooring over the tax free weekend in August 2025 at the Shrewsbury, MA store. Flooring was supposed to arrive 2-3 weeks later. On the day the order was suppose to arrive, I received a call informing me that the flooring was recalled & would no longer be available. Disappointed, my wife & I went back to the store & found another flooring that we liked. The order was placed & due to the fact we purchased the original flooring over the tax free weekend, it caused a problem with the order from a payment standpoint. Our sale associate, Scott, made multiple calls & sent multiple emails to get the situation... read full review
Aaron was so helpful and friendly! We were able to be in and out in under 5 minutes after he located what we needed and even offered to reach out to our contractor directly. Thank you!
I needed additional laminate to complete a small job. The person working on Thursday morning was extremely knowledgeable....incredibly professional...and managed his priority with a number of customers in the store...tremendously well. He directly me to another LL, which I'll be going too, because his location was out and his amazing personality. Hope he stays with LL for a long time and gets his next increase when the time comes for his review.
I found & put in an order for flooring over the tax free weekend in August 2025 at the Shrewsbury, MA store. Flooring was supposed to arrive 2-3 weeks later. On the day the order was suppose to arrive, I received a call informing me that the flooring was recalled & would no longer be available.
Disappointed, my wife & I went back to the store & found another flooring that we liked. The order was placed & due to the fact we purchased the original flooring over the tax free weekend, it caused a problem with the order from a payment standpoint. Our sale associate, Scott, made multiple calls & sent multiple emails to get the situation... read full review