Sep 2026
I had an unexpected problem with my phone suddenly stopping working, and I drove to Geek Squad at Best Buy hoping to get it repaired as quickly as possible. I was especially stressed because my mother was waiting for me to call her a ride, and with my SIM no longer working, I had no way to contact her.
Monick Singh, an Advanced Repair Agent, was incredibly honest and helpful. He explained that as much as he would have liked to help me, the issue was actually with my carrier and was something Geek Squad would not be able to resolve.
At that point, I became even more stressed because it was late, the stores were getting ready to close, and I didn’t know where the nearest… read full review
