About CenterWell Home Health - Pittsfield
Reviews for CenterWell Home Health - Pittsfield
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
CenterWell Home Health provides in-home physical therapy services that many clients have found beneficial. Reviewers appreciate the warm and personable staff, highlighting the positive attitude and encouragement from therapists. Clients report significant progress in their physical health and mobility, expressing gratitude for the care received. However, some reviews indicate areas for improvement, particularly regarding scheduling practices. Clients have experienced last-minute notifications for visits, which can disrupt their plans. Additionally, internal communication could be enhanced to ensure all staff are informed of clients' needs. Overall, while the quality of care is commendable, better scheduling and communication could elevate the service experience further.
Erin was an excellent physical therapist with my dad. She was so in tune with his needs & especially his blindness. They loved to joke during the sessions, which made it much more enjoyable!!! Thank you!!
The PT and OT were both excellent- really knowledgeable and helpful. However, the scheduling system needs improvement. Calling the night before and leaving a message stating the time of the next days appointment makes rescheduling difficult. But on the whole, CenterWell provided excellent therapy.
We are happy with the quality of the physical and occupational therapy that my husband is receiving. The therapists are skilled and professional. All of the nurses/therapists that we met are excellent to work with.