About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store features Conscious Beauty options with vegan, clean, cruelty-free, and sustainable products. The Salon at Ulta Beauty provides hair, skin, makeup, and brow services, with the convenience of online booking and walk-in availability. Customers appreciate the ample parking and easy accessibility of this location, separate from the mall. Many shoppers have reported positive experiences, highlighting the helpfulness of the staff. Salespeople like Felicia, Kaylee, and Julia are noted for their friendliness and ability to assist in finding the right products. While some customers feel overwhelmed by the aggressive sales approach of certain brand representatives, others have enjoyed engaging conversations with staff, like Gigi, who provided great advice and made them feel comfortable. Overall, Ulta Beauty offers a wide selection of beauty products and services in a convenient setting, although the shopping experience may vary depending on personal preference.
Terrible curbside. I pulled into the allotted parking spot, checked in, and waited almost thirty minutes. When I called they said, “Oh, I guess we didn’t hear it.” No apology at any point. Why have curbside if you don’t have a system to actually accomplish it or someone paying attention to it?
I needed help finding the correct hair care products as well as a few fragrances and Soraya at Ulta Peabody, MA took the time to help educate me and answer all of my questions. I left with a full bag and some new knowledge. Thank you so much Soraya, you are the best
amazing customer service i was confused on what eyebrow product to get since i have always had trouble finding my shade but i asked a worker and she was so helpful and found me my exact shade!!! Love coming in here