About RooterMan North Shore Massachusetts
Based on the reviews, RooterMan North Shore Massachusetts is a locally owned and operated plumbing, heating, drain cleaning, and septic business serving the area since 1987. Customers describe the team as professional, kind, pleasant, and knowledgeable. Technicians like Joe, Chris, Jr., and Dustin arrive when promised, fully explain the issue, and provide options and recommendations without unnecessary upselling. They take care of problems in a timely fashion, handle emergency main stack issues, and fix clogged drains, toilets, and showers. The work is described as clean and efficient, with technicians determined to keep working until everything is running smoothly. Customers appreciate the helpful prevention and maintenance tips. The customer service women, Kat and Barbie, are also noted as very pleasant and professional. Many families have been clients for decades and are extremely satisfied with the service and quality of work. Reviewers highly recommend the service, stating they are definite clients for life.
Had drain pipe break inside wall, Tech Sam evaluated the issue, redlined the cost and the repair in detail, Sam and Christian did a great job fixing old cast iron pipe and running new PVC drain to downstairs bathroom sink.
We had an emergency issue with our main stack and they sent over Joe within 90 minutes or so. He was professional, kind, and explained everything. I would definitely recommend their services. Thanks Joe! 👍
Chris and Jr. arrived when promised, fully explained the issue and provided options and recommendations. Chris was pleasant, knowledgeable and took care of the problem in a timely fashion. He also suggested prevention and maintenance tips. Highly recommend!