We had an issue with our GE Cafe gas oven recently, and contacted Charland Appliance Center. Michael Charland came that same day, quickly diagnosed the problem, went out of his way (with persistence) to locate and obtain the required parts, and got the oven running properly. It turns out that the original installation over 5 years ago (from a different company) was not done correctly, not converting all valves from Natural Gas to Propane, which has been a significant safety issue unbeknownst to us! Kudos to Michael for a job well done, very prompt, professional, and courteous service! Highly recommended! A+
January 2025
This is a review of customer service on the phone and I do not want to know what the products are like but judging from the help I got on the phone I would give it a try and at least call this company and work with them. The gentleman that answered the phone seemed older and experienced and he helped me with an issue with a Frigidaire refrigerator right over the phone it was something simple but he was helpful personable and nice and old-fashioned and I appreciate it immensely after calling many other places where service people we are not available because they were on the the road Or not nice People taking appointments who didn't want to bother with a small question.
Top shelf professional installation of a single wall oven and a cooktop with downdraft. Mike and Moses know what they're doing and are extremely conscientious right down to assuring proper screws and perfect level. I can't say enough about their attention to detail and getting it right.
We had an issue with our GE Cafe gas oven recently, and contacted Charland Appliance Center. Michael Charland came that same day, quickly diagnosed the problem, went out of his way (with persistence) to locate and obtain the required parts, and got the oven running properly. It turns out that the original installation over 5 years ago (from a different company) was not done correctly, not converting all valves from Natural Gas to Propane, which has been a significant safety issue unbeknownst to us! Kudos to Michael for a job well done, very prompt, professional, and courteous service! Highly recommended! A+
This is a review of customer service on the phone and I do not want to know what the products are like but judging from the help I got on the phone I would give it a try and at least call this company and work with them. The gentleman that answered the phone seemed older and experienced and he helped me with an issue with a Frigidaire refrigerator right over the phone it was something simple but he was helpful personable and nice and old-fashioned and I appreciate it immensely after calling many other places where service people we are not available because they were on the the road Or not nice People taking appointments who didn't want to bother with a small question.
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Top shelf professional installation of a single wall oven and a cooktop with downdraft. Mike and Moses know what they're doing and are extremely conscientious right down to assuring proper screws and perfect level. I can't say enough about their attention to detail and getting it right.