We are SO incredibly impressed by Jeff and his team. They installed a new EK boiler for us and provided competitive pricing, incredible customer service, and top notch technical expertise. Jeff left our basement spotless and even cleaned up/fixed things that he absolutely did not have to do to make all the plumbing look so nice and tidy. He came back to test the boiler combustion again for good measure and to show us how the unit works. Not only is he a true professional, but a really nice guy too. Highly recommend!!
April 2026
Jeff and his team were outstanding from start to finish. Not only is Jeff a genuinely great person to work with, but his level of care and follow-through really sets him apart. His team was incredibly thorough during our electric heat pump installation—everything was done thoughtfully, cleanly, and with attention to detail.
What really stood out was Jeff’s commitment beyond just the install. He followed up multiple times to guide me through the MassSave process, making something that could have been overwhelming feel straightforward and manageable. He also went above and beyond by helping with a few additional side projects along the way, which... read full review
July 2024
RER for HVAC - Great Service! For more than a decade Bob F & Jeff R have provided service above my expectations. Examples: --- Furnace failed at peak of a blizzard. It was evening, roads unplowed, horrible conditions, yet Bob F soon arrived and gave us heat. --- Jeff R solved a years-old electrical fault probably caused by original installer. No more smoke puffs / alarms in the basement! --- Today in July, Jeff restored our Central AC cooling within 2 hours of my call. . I know a company can't guarantee this level of service, but RER has been providing it!
We are SO incredibly impressed by Jeff and his team. They installed a new EK boiler for us and provided competitive pricing, incredible customer service, and top notch technical expertise. Jeff left our basement spotless and even cleaned up/fixed things that he absolutely did not have to do to make all the plumbing look so nice and tidy. He came back to test the boiler combustion again for good measure and to show us how the unit works. Not only is he a true professional, but a really nice guy too. Highly recommend!!
Jeff and his team were outstanding from start to finish. Not only is Jeff a genuinely great person to work with, but his level of care and follow-through really sets him apart. His team was incredibly thorough during our electric heat pump installation—everything was done thoughtfully, cleanly, and with attention to detail.
What really stood out was Jeff’s commitment beyond just the install. He followed up multiple times to guide me through the MassSave process, making something that could have been overwhelming feel straightforward and manageable. He also went above and beyond by helping with a few additional side projects along the way, which... read full review
RER for HVAC - Great Service! For more than a decade Bob F & Jeff R have provided service above my expectations. Examples: --- Furnace failed at peak of a blizzard. It was evening, roads unplowed, horrible conditions, yet Bob F soon arrived and gave us heat. --- Jeff R solved a years-old electrical fault probably caused by original installer. No more smoke puffs / alarms in the basement! --- Today in July, Jeff restored our Central AC cooling within 2 hours of my call. . I know a company can't guarantee this level of service, but RER has been providing it!