Kenneth H Pollard Funeral Home is highly praised for its compassionate and accommodating service during difficult times. Families express gratitude for the staff's attention to detail and support, particularly highlighting Rob's ability to make them feel at ease. The funeral home is noted for its beautiful arrangements and for respecting various customs and rituals. Many reviewers commend the staff for their professionalism, kindness, and understanding, especially during challenging moments. Families appreciate the care and comfort provided, making the process easier and more special. Reviewers recommend Kenneth H Pollard Funeral Home for its outstanding care, flexibility, and dedication to families in need, ensuring that every detail is handled with love and respect.
Below is an email I sent to Pollard after my aunt's funeral last week about their services. They were amazing. They sent us everything that would be in writing to proof for errors in advance and we were allowed to go in early to check that everything was set up to our liking so there was time to fix/adjust (nothing needed adjusting--it was perfect). We even wanted unconventional prayer cards and they were happy to oblige. As my aunt liked to bake, we put her most popular recipe on the back instead of a prayer and they were a hit with everyone. A way to remember her always. If you are in the Merrimack Valley, I highly recommend Pollard if you need funeral home services.
I...read full review
They went above and beyond. Words cant express how thankful i am for all the love and care and attention to detail and honoring of all my quirky requests. They were the most gracious hosts. Thank you for everything. ❤️
While I have had the unfortunate situation of losing my Mom, then just recently my last brother, Neil, the sitting Mayor of Methuen, and 2 weeks later, my cousin Cheryl who was like a sister to me, I have to comment on my multiple dealings with Pollards Funeral Home and Rob Chase. In my most devastating times, Rob was outstanding, as was all of his staff. Attentive to all of the family wishes, as well as incorporating the City Officials and our church. He was kind, attentive, understanding and coordinated all of this to make this as seamless as possible. Every one of his staff were just as professional yet compassionate as he was to me and my family. The room for...read full review