Very satisfied first-time customer! I called and spoke to Jaime about an issue I was having with my older car - he helped facilitate an after-hours drop-off and called me first thing in the morning to provide an honest assessment, a fair estimate, and a quick turnaround time. Certified Automotive Solutions completed the work in the time and for the price estimated, and was professional, helpful, and pleasant throughout! Very convenient and approachable, I highly recommend them to all and look forward to returning next time I need work on my car.
About Certified Automotive Solutions
Certified Automotive Solutions is a full-service auto repair shop located in Melrose, MA, with a second location that opened in January 2020. With almost 20 years in the auto repair business, they offer a wide range of services, including brakes, tires, tune-ups, oil changes, radiator flushes, air conditioning recharge, and transmission repairs, all at competitive prices compared to dealerships. Customers appreciate the professional and honest staff, who are known for their effective communication and problem-solving skills. Many reviews highlight the quick turnaround time for repairs, such as coolant pump replacements and brake adjustments, often completed within a day. The shop is also praised for its commitment to quality work, with a guarantee and parts warranty on all services. Customers have consistently expressed satisfaction with the exceptional service, professionalism, and reliability of the team at Certified Automotive Solutions. They are known for their persistence in identifying and resolving unusual issues, accommodating customer schedules, and providing fair prices, making them a preferred choice over dealerships for many.
Reviews
Very helpful, knowledgeable and friendly staff and owner!
There are two things I really hate to deal with, car salesmen and mechanics. I never really know when I’m being screwed over. I had some work done on my car at another mechanic, but I still wasn’t satisfied and felt I may have been being overcharged so I found Certified Automotive Solutions on Google, just to have them take a look to see if I could get a better price on the work that still needed to be done. Brendan is who I spoke with and he explained the issues and exactly what needs to be done immediately, and other thing that weren’t urgent but should be done in the near future. He worked with me to figure out what worked best for me at this time and what could… read full review
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Hours
Good to know
- accepts credit cards
Location
17 Upham Street, Melrose, MA 02176
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