Not professional at all. Staff is NO help when George is not around. My brother was laid to rest on the 22nd of June and we are STILL waiting for the death certificates which have been in their Possession for about 2 weeks now, daughter of deceased has driven from Attleboro to Mattapan to pick them up, only to be told some ridiculous story as to why the staff members were unable to give them to her. As many as 5 calls have been made to the establishment, messages left with the answering service only to receive NO PHONE CALLS BACK.. SO, how long is too long to wait for a death certificate paid for almost 2 months ago.. NO PROFESSIONSLISM AT ALL, except of course when...read full review
May 2023
The costumer service is not there my husband died April 14th after I gave all but 100 and bring them my urn do you know they didn't pick him up told me one day next week no specific day my son had to call the owner to get him creamated in time for his own service and I'm still waiting for the death certificate I paid for I guess I don't go to city hall my self this is not the place if really care about your love one
Oct 2022
awful experience. Would never use this buisness was practically physically assaulted by one of their “employees” for parking on the public street outside this businesses while screaming “what….what n*gga…what n*gg*” in my face until I realized I wasn’t dealing with a civil human being worth any of my time. Pathetic on whoever employs people who act like this at their place of buisness. Shame on you Lopez.
Not professional at all. Staff is NO help when George is not around. My brother was laid to rest on the 22nd of June and we are STILL waiting for the death certificates which have been in their Possession for about 2 weeks now, daughter of deceased has driven from Attleboro to Mattapan to pick them up, only to be told some ridiculous story as to why the staff members were unable to give them to her. As many as 5 calls have been made to the establishment, messages left with the answering service only to receive NO PHONE CALLS BACK.. SO, how long is too long to wait for a death certificate paid for almost 2 months ago.. NO PROFESSIONSLISM AT ALL, except of course when...read full review
The costumer service is not there my husband died April 14th after I gave all but 100 and bring them my urn do you know they didn't pick him up told me one day next week no specific day my son had to call the owner to get him creamated in time for his own service and I'm still waiting for the death certificate I paid for I guess I don't go to city hall my self this is not the place if really care about your love one
awful experience. Would never use this buisness was practically physically assaulted by one of their “employees” for parking on the public street outside this businesses while screaming “what….what n*gga…what n*gg*” in my face until I realized I wasn’t dealing with a civil human being worth any of my time. Pathetic on whoever employs people who act like this at their place of buisness. Shame on you Lopez.