Reviews for The Pooch Room
Write a reviewHours
Monday: ClosedTuesday: 10AM - 4PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Ratings
Google: 4.9/5
Facebook: 5/5
Nextdoor: 3 ❤️Map & Location
347 Pleasant St, Malden
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The Pooch Room is a highly recommended groomer in the Boston area. They do a great job and are known for their quick service, with pick-up times of 1.5-2.5 hours. Clients appreciate the friendly and professional staff who listen to their preferences. The groomer is also praised for its reasonable prices and flexibility with scheduling. Parking is available in a lot next to the building. Recent reviews mention how quick and professional the nail trims are, making the experience stress-free for dogs that do not enjoy having their nails done. The place is convenient for those living nearby and offers great value. Many dogs, including golden retrievers and others, leave happy, smelling good, and looking great after grooming. The staff is described as friendly and knowledgeable, with groomers like Melissa and Gina receiving praise for their excellent work. Customers also appreciate the staff’s willingness to explain the grooming process and ensure satisfaction. Javier, the groomer, is frequently mentioned for providing gentle, attentive care, treating dogs like his own, and going above and beyond to meet owners' expectations. The team shows patience, especially with senior rescue pups who may be anxious or stressed, and they take care to handle each dog gently. The staff is accommodating, even offering tips to make grooming easier at home, and they take the time to understand each dog's needs. The entrance is on Pleasant Street, with a few parking spots available on the right side of Pleasant Street Park. Overall, the Pooch Room provides a calm, friendly environment where dogs come back looking well groomed, smelling good, and happy.