About Michael Russo Plumbing & Heating Co., Inc.
Michael Russo Plumbing & Heating Co., Inc., located in Lynn, Massachusetts, is a trusted company offering quality heating and plumbing services at competitive prices. Customers consistently express satisfaction with the company's exceptional service, including effective communication and problem-solving. The business has built a reputation as a go-to choice for plumbing and heating needs, with many customers appreciating their professionalism, timely service, and reasonable pricing. Customers have praised the company's honesty, responsiveness, and dedication to doing things right. The owner has demonstrated a commitment to providing the best possible service, even going the extra mile to find the most cost-effective solution for a specialized and expensive water heater. The installers, such as Nico and Anthony, have been described as professional, knowledgeable, and accommodating, leaving the work area clean after completing the job. Overall, Michael Russo Plumbing & Heating Co., Inc. is highly recommended for any plumbing or heating issues.
David and his team at Michale Russo Plumbing helped me and my neighbor deal with a plumbing emergency that required the immediate replacement of 2 hot water heaters that were installed in a very difficult location. Everyone that came to help including Anthony, Moises, and Ricky were kind, patient and knowledgeable. At the onset, David came personally to talk through all options of the project including tankless, the standard glass lined steel, and finally stainless steel tanks (our choice). I also received estimates from Waldman and Spencer, and while they seemed capable, Russo Plumbing had significantly better pricing and was able to source the stainless steel tanks...read full review
The Russo owners are very cheap people. Mark up to almost double the price for parts and only care about $ not us, the customers. 👎 Would not recommend this company.
Ran into a plumbing issue with a leaking pipe after business hours. The owner Dave called me back immediately and walked me through the next steps. Had his guys over the following morning and fixed all my plumbing issues in a fast and timely manner. Great company couldn’t be happier with the service! Don’t hesitate to reach out for all plumbing needs. Everyone from the owner to the employees were a pleasure to talk to. 10/10