Had a great experience calling Biermann as a first time customer dealing with an ill-timed heating issue in below zero temperatures. Bill was thorough, quick, respectful and helpful in explaining possible issues, making a quick diagnosis and being mindful of time, weather issues and cost. Highly recommend
November 2025
Ordered a smart toilet, and found that the water lines and flange didn't line up properly. Called a few local plumbers, but not only was Biermann the first to answer immediately (others went to voicemail), they were able to send someone out within a couple days. The individual that came (Kyle) was awesome. He was polite, thoroughly explained everything he encountered, and was available for questions as well as to provide tips. Kyle even called the toilet manufacture because he found an issue during installation, and helped facilitate a replacement. The manufacture ended up sending a replacement and parts for the original toilet, so it was a no-brainer to have... read full review
October 2025
David showed up on time and reviewed my issue with what a thought was a leaking pipe. Turns out just condensation. Then had him replace old water turn off valve with new easy to operate. Took him all of 20 minutes. Have used Biermann twice for different issues. Prices are reasonable an turnaround time is amazing. Good company.
Had a great experience calling Biermann as a first time customer dealing with an ill-timed heating issue in below zero temperatures. Bill was thorough, quick, respectful and helpful in explaining possible issues, making a quick diagnosis and being mindful of time, weather issues and cost. Highly recommend
Ordered a smart toilet, and found that the water lines and flange didn't line up properly. Called a few local plumbers, but not only was Biermann the first to answer immediately (others went to voicemail), they were able to send someone out within a couple days. The individual that came (Kyle) was awesome. He was polite, thoroughly explained everything he encountered, and was available for questions as well as to provide tips. Kyle even called the toilet manufacture because he found an issue during installation, and helped facilitate a replacement. The manufacture ended up sending a replacement and parts for the original toilet, so it was a no-brainer to have... read full review
David showed up on time and reviewed my issue with what a thought was a leaking pipe. Turns out just condensation. Then had him replace old water turn off valve with new easy to operate. Took him all of 20 minutes. Have used Biermann twice for different issues. Prices are reasonable an turnaround time is amazing. Good company.