Spa On the Green is known for its friendly and professional staff, making it a popular choice for various treatments like facials and waxing. Julia is praised for her helpfulness and ability to organize appointments, while Melissa is recognized for her professionalism and empathy during treatments. The environment is described as clean and welcoming. However, some clients have faced challenges with appointment cancellations after Ellen's departure. Despite this, the overall experience remains positive, with many customers expressing their loyalty to the spa.
Ellen and Julia are the reason for the stars. Update: since Ellen’s departure it’s been quite difficult to get appointments that aren’t cancelled or rescheduled. Unfortunately, I have purchased several packages that now I’m regretting as there is always a cancellation due to the new aesthetician’s changing schedule. I’m going to see if they can be reimbursed.
Update: Mellisa is a wonderful aesthetician and thankfully I’ve had very few hiccups since I’ve been going to her for facials.
The place to go. Julia super help getting your appointment in order . Julia is also friendly just a joy to talk with . Melissa is my go to for facials , bbl,laser. She’s professional, informative and empathetic to the client. I think the office personnel reflect Dr. BrooksGreat environment! That says it allWent to another place they had a bunch of young people out front absolutely no customer service!Speak to you like they are doing you a favor .forgetting your the one spending …….
I absolutely love the Spa on the Green! I've done tons of waxing and facial treatments here. I wouldn't go anywhere else. It is very clean in there and the staff is super friendly.
776 Longmeadow Street, Longmeadow, MA 01106
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