About Bluemercury
Bluemercury offers an exceptional shopping experience with a friendly and welcoming team. The staff, including Ikram, are super helpful, knowledgeable, and never pushy. They go above and beyond to provide impeccable service, even going so far as to drive to another location to retrieve a product for a customer. The store has a positive environment, and the team is happy to help customers find the right products, including Augustus Bader items. However, one customer had a negative experience with unhelpful staff, so it's best to be aware of this possibility.
The entire team at Blue Mercury at Derby is incredible! They are all super friendly, helpful, not pushy at all, always smiling and welcoming! Lisa and Ikram are the absolute best! Lisa actually drove to another BM location to pick up my eye cream for me so that I had it before my work trip! All the way to the Chestnut Hill location! That is impeccable service and true kindness! It makes my day to walk into this store! Such a friendly, positive environment! Just want to add that the Augustus Bader products are the most beautiful products on the market! Thank you Ikram for getting me off my old stale routine to try Bader! The Rich Cream is perfection! ❤️
Love the crew at blue mercury. If you haven’t been in a while you need to try again! The team they have now is so helpful and knowledgeable and never pushy. Ikram is beyond amazing and I even hate putting her name out because i don’t want to share her but she’s too good to not share! Ha- but truly I can’t say enough great things about everyone there. If you need a little pick me I highly recommend!
For some reason this location is very unhelpful. Terrible customer service. If you know exactly what you’re looking for (and can’t buy online at Nordstrom or around the corner at Sephora) I’d pop in. But if you think you might need some help…skip it.