Marion Plumbing & Heating, LLC is a family-owned business with over 40 years of experience, serving the Western Massachusetts community. They specialize in hot water heater repair and replacement for both residential and commercial clients, offering services for conventional, tankless, and hybrid water heaters. Customers appreciate their promptness and efficiency, often experiencing same-day responses for urgent repairs. The team is known for their professionalism, thoroughness, and friendly attitude, completing installations quickly and leaving no mess behind. Many reviews highlight how easy and quick the entire process is, with technicians arriving on time and handling all paperwork seamlessly. The company recommends top manufacturers like Bradford White, Rheem, and A.O. Smith. With a strong focus on customer service, many clients highly recommend Marion Plumbing for all hot water heater needs.
We called Marion plumbing for a failed hot water tank, and the same day we got our estimate (which was better than competitors). They scheduled an appointment for the next day to come out and remove and replace hot water tank. The guys who came in for the service.. Matt and Steve I believe.. were great to work with. Polite, respectful and knowledgeable.
Polite and friendly. Did the job in good time . Needed to update vent to code which required a charge. I was told that if they had to update per code, there would be a charge.
Found out my water heater was leaking and they were able to come fix it right away for an affordable price. Excellent customer service! Very professional, friendly and polite.