About Accurate Heat-Air Services, Inc
Accurate Heat-Air Services, Inc., formerly known as Accurate Heat and Air Service in Franklin, MA and Baker-Elman in Newton, MA, has been a respected name in the heating, cooling, and plumbing industry for over a century. With extensive experience and highly trained technicians, the company has established a reputation for delivering excellent customer service and high-quality equipment. Customers have highlighted the professionalism and punctuality of the technicians, as well as their skill in efficiently resolving issues. The company's online chat feature is noted for its convenience. Recent projects, including furnace and A/C unit replacements, have received high satisfaction ratings. Customers specifically praised the hard work and quick completion by the installation staff. Freddy, one of the technicians, has been recognized for his pleasant communication and thorough walkthroughs, especially regarding mini splits. Jim and Rob have also been commended for their knowledge and detailed explanations of the work performed. Overall, Accurate Heat-Air Services, Inc. is highly recommended for their professionalism, top-notch work, and outstanding customer service.
Freddy is the man! We never used mini splits before and they are in the house we bought. Freddy greeted me, was very pleasant, communicated about everything he was doing, took the time to show me how to use and care for them, told me information about them I never knew, steps on what to do next, let me knew when he was getting close to being done, and double checked if I had any questions before he left. 10/10 I would recommend him to everyone! The mini splits look and work as if they are brand new now. Stop searching for mini split companies, this is the one you want….especially if you get Freddy!
Jim arrived within the scheduled time window and was extremely knowledgeable and thorough. He walked me through every step of the work I needed done and answered all of my questions. I would definitely use Control Point again in the future.
Rob was awesome during his review of our current plumbing setup. Its a very complicated setup that was done DIY by the previous owners, and Rob took time to explain all the inner-workings he found as well as how 'best practice' is typically done. We felt very re-assured that Rob knew how to address our issues in the best way possible