I really liked it for a while but the last time we went they said they don’t brush hair “because it is time consuming and costs money”. This made no sense as I had booked for a shampoo as well. We won’t be going back. They seem to be ok with fine hair but completely overwhelmed with thicker more “complicated” hair.
Lynn Hernandez
Jul 2025
We originally had a different stylist booked, but when they called out sick, we were reassigned to Rachel—and I’m so glad we were! From the moment we sat down, Rachel was attentive, patient, and really took the time to understand exactly what we wanted for our son’s haircut. She didn’t rush, checked in with me multiple times throughout the cut, and made sure every detail was just right. Honestly, this was the best haircut our son has ever had at Snip-its. While most stylists tend to move quickly (understandable with kids!), Rachel's calm and thoughtful approach made all the difference. We’re thrilled with the result and will definitely be booking with Rachel from now on. Highly recommend her!
Leonardo Moreira
Jun 2025
Lisa did a wonderful job for my 5 years old Son Ben Taylor Thanks Lisa Leo & Janna
Mersedeh Zandvakili
Jun 2025
They had cancelled our appointment by mistake when we got there.
Sanaz Ahmadi
Apr 2025
Unfortunately, my baby girl received the most unprofessional haircut imaginable. After reading other reviews, I realized it was likely the front desk person who cut her hair. It honestly looks like a younger sibling gave her a trim — the bangs are uneven zigzags and barely a quarter-inch long. I’m very disappointed.
Jeff Birdwell
Apr 2025
I booked an appointment this afternoon for my 2 children at 2pm. We arrived 10 minutes prior and checked in, then waited... Continued to wait after 2 walk-ins were seen before us( this was already after 2pm). Finally they took our first child back for her haircut at around 2:30. Another stylist opened up and silly me, took another guest. I alerted the front desk that we were next and she tried saying both our kids would be seeing the same stylist. That is not what we signed up for! Will not return to this location again, the front desk person was very unhelpful and did not even try to listen when we were trying to explain what we wanted.
Joan Rodriguez
Apr 2025
Amy always does a wonderful job cutting my grandson's hair. He feels very comfortable with Amy and looks forward to getting his hair cut with her.
Pratik
Apr 2025
We visited the salon for our baby’s very first haircut—an experience we were really looking forward to. Unfortunately, the way things were handled left us very disappointed.
When we arrived, both staff members were busy with other clients, and no one acknowledged or checked us in for quite some time. Eventually, when someone did approach us, we were told that we had missed our appointment and would have to wait—despite the fact that they were still occupied with earlier customers and hadn’t been ready for us at the scheduled time anyway. It was clear the delay wasn’t on our end.
What followed was poor communication and an unwelcoming attitude. We were given inconsistent messages—first told they were fully booked, then offered a slot 45 minutes later. Eventually, one of the attendants offered to fit us in during her lunch break, but in a tone that made it feel like she was doing us a favor rather than providing service. A sarcastic exchange between the two staff members in front of us only added to the discomfort.
What should have been a joyful milestone for our family was soured by the dismissive and unprofessional behavior of the staff. We chose to leave without getting the haircut. Sadly, we can’t recommend this place based on our experience.
Attached is a photo of the near empty salon as we left the place.
Katie Bias
Apr 2025
We love it here! Amy is the best! Perfect cut every time even though my little guy can be wiggly.
Z A
Apr 2025
Phanna is gentle, patient and gives great haircuts.
Eliza Jimenez
I really liked it for a while but the last time we went they said they don’t brush hair “because it is time consuming and costs money”. This made no sense as I had booked for a shampoo as well. We won’t be going back.
They seem to be ok with fine hair but completely overwhelmed with thicker more “complicated” hair.
Lynn Hernandez
We originally had a different stylist booked, but when they called out sick, we were reassigned to Rachel—and I’m so glad we were! From the moment we sat down, Rachel was attentive, patient, and really took the time to understand exactly what we wanted for our son’s haircut. She didn’t rush, checked in with me multiple times throughout the cut, and made sure every detail was just right. Honestly, this was the best haircut our son has ever had at Snip-its. While most stylists tend to move quickly (understandable with kids!), Rachel's calm and thoughtful approach made all the difference. We’re thrilled with the result and will definitely be booking with Rachel from now on. Highly recommend her!
Leonardo Moreira
Lisa did a wonderful job for my 5 years old Son Ben Taylor
Thanks Lisa
Leo & Janna
Mersedeh Zandvakili
They had cancelled our appointment by mistake when we got there.
Sanaz Ahmadi
Unfortunately, my baby girl received the most unprofessional haircut imaginable. After reading other reviews, I realized it was likely the front desk person who cut her hair. It honestly looks like a younger sibling gave her a trim — the bangs are uneven zigzags and barely a quarter-inch long. I’m very disappointed.
Jeff Birdwell
I booked an appointment this afternoon for my 2 children at 2pm. We arrived 10 minutes prior and checked in, then waited... Continued to wait after 2 walk-ins were seen before us( this was already after 2pm). Finally they took our first child back for her haircut at around 2:30. Another stylist opened up and silly me, took another guest. I alerted the front desk that we were next and she tried saying both our kids would be seeing the same stylist. That is not what we signed up for!
Will not return to this location again, the front desk person was very unhelpful and did not even try to listen when we were trying to explain what we wanted.
Joan Rodriguez
Amy always does a wonderful job cutting my grandson's hair. He feels very comfortable with Amy and looks forward to getting his hair cut with her.
Pratik
We visited the salon for our baby’s very first haircut—an experience we were really looking forward to. Unfortunately, the way things were handled left us very disappointed.
When we arrived, both staff members were busy with other clients, and no one acknowledged or checked us in for quite some time. Eventually, when someone did approach us, we were told that we had missed our appointment and would have to wait—despite the fact that they were still occupied with earlier customers and hadn’t been ready for us at the scheduled time anyway. It was clear the delay wasn’t on our end.
What followed was poor communication and an unwelcoming attitude. We were given inconsistent messages—first told they were fully booked, then offered a slot 45 minutes later. Eventually, one of the attendants offered to fit us in during her lunch break, but in a tone that made it feel like she was doing us a favor rather than providing service. A sarcastic exchange between the two staff members in front of us only added to the discomfort.
What should have been a joyful milestone for our family was soured by the dismissive and unprofessional behavior of the staff. We chose to leave without getting the haircut. Sadly, we can’t recommend this place based on our experience.
Attached is a photo of the near empty salon as we left the place.
Katie Bias
We love it here! Amy is the best! Perfect cut every time even though my little guy can be wiggly.
Z A
Phanna is gentle, patient and gives great haircuts.