Optical View

At Optical View, customers can expect a wide selection of designer eyeglass frames, high-end eyeglass lenses, prescription sunglasses, contacts, and progressive lenses. The business prides itself on providing personalized service that is unmatched in the MetroWest area. The owner, Karen, is highlighted as being incredibly helpful and knowledgeable. She is praised for her willingness to listen and provide information on possibilities and pricing over the phone, even in difficult situations where a customer's glasses have been broken. Her positive attitude and customer-focused approach are highly regarded. In addition to the excellent service, the business is also noted for its affordability. One customer was able to have lenses removed from a broken frame and placed in a new frame quickly and inexpensively. Customers have also reported finding the perfect glasses to complement their face and eye shape at Optical View. The business offers a variety of frame materials, including plastic frames that are strong and bendy. They also offer extra thin lenses that can make the eyes look closer to their original size instead of smaller. Optical View is noted for its attention to quality, with one customer mentioning that a lens was replaced when it was not up to standard. They also offer the convenience of being able to bill eye insurance for a reimbursement using an invoice. Overall, Optical View is a business that values selection, price, and service, and strives to provide a positive experience for its customers.