About Optical View
At Optical View, customers can expect a wide selection of designer eyeglass frames, high-end eyeglass lenses, prescription sunglasses, contacts, and progressive lenses. The business prides itself on providing personalized service that is unmatched in the MetroWest area. The owner, Karen, is highlighted as being incredibly helpful and knowledgeable. She is praised for her willingness to listen and provide information on possibilities and pricing over the phone, even in difficult situations where a customer's glasses have been broken. Her positive attitude and customer-focused approach are highly regarded. In addition to the excellent service, the business is also noted for its affordability. One customer was able to have lenses removed from a broken frame and placed in a new frame quickly and inexpensively. Customers have also reported finding the perfect glasses to complement their face and eye shape at Optical View. The business offers a variety of frame materials, including plastic frames that are strong and bendy. They also offer extra thin lenses that can make the eyes look closer to their original size instead of smaller. Optical View is noted for its attention to quality, with one customer mentioning that a lens was replaced when it was not up to standard. They also offer the convenience of being able to bill eye insurance for a reimbursement using an invoice. Overall, Optical View is a business that values selection, price, and service, and strives to provide a positive experience for its customers.
The owner Karen was unbelievably helpful. She had knowledge and talked to me over the phone about possibilities and pricing so I didn't waste a trip driving there. She was really a great person who was willingness to listen in a situation that was causing me great concern after my son broke his very expensive glasses. Wish there were more people running thier business like her. 10 ⭐
My very frail husband fell asleep wearing his glasses and broke the frames. Fortunately he had a new identical frame. After checking on line I decicided to try Optical View based on reviews . Optical review was able to remove the lenses from the broken frame and place them in the new frame quickly and very inexpensively! THANKYOU! I would not hesitate to use them again.
I chose Optical View because of customer reviews I previously read, and I am glad I did! I had such a wonderful experience. I found the perfect glasses that complement my face and eye shape. The frames are strong and hardy, bendy, and made of plastic, and I opted for the extra thin lenses, so it actually makes my eyes look closer to their original size instead of smaller which is usual. I like how I look and I like how easy it was! I also got new lenses for my prescription glasses that double as clip on sunglasses for driving! All of it was easy and straightforward and there was a huge attention to quality. One lens was not up to standard on each of the glasses and they...read full review