About BuildBak by The Hamel Company

BuildBak is a reliable and efficient restoration company that excels in customer service, project management, and transparency. Their team, led by experienced professionals, communicates effectively throughout the entire repair process, keeping clients informed of day-by-day progress. They prioritize honesty and provide accurate quotes, often resulting in cost savings for their clients. BuildBak's expertise in working with insurance companies streamlines the restoration process, eliminating delays and headaches. Their skilled workers complete projects quickly and efficiently, leaving homes restored to their original state. Customers praise their quick response, especially when dealing with extensive damage like flooding or tree falls. The crew handles repairs professionally and promptly, despite delays caused by insurance companies. The project manager, Paul, is recognized for his diligence and problem-solving skills, working seamlessly with insurance adjusters and bringing in experts when needed. His team restores homes to a high standard, ensuring the work is both structurally sound and beautiful. With their exceptional service, reliability, and honesty, BuildBak is highly recommended for any home project or restoration need.

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Reviews for BuildBak by The Hamel Company

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  • Dec 2025

    John, worked with us on our repair after a pipe burst in our garage. He was flexible with our busy schedules, responsive, thorough, and beyond helpful, everything that would make rectifying a terrible scenario as smooth as possible to resolve. Highly recommend!

  • Dec 2025

    We had significant water damage to our recently renovated kitchen. Great experience from start to finish. Our project manager, Mat, kept everything on schedule and handled every detail smoothly. We’ll definitely call them again for future work.

  • Dec 2025

    In May 2025, we unfortunately had some significant water damage from a second-floor window leak which damaged a corner of our kitchen. We do consider ourselves fortunate that BuildBak was recommended to us to remedy problem!! The project coordinator was Erik Ostroff who guided us through every step of the process and made many suggestions for rehabbing our kitchen and bathroom. I can only offer superlatives for how Erik worked with my wife and I and how he was always most timely in all communications. (He has a personal 30-minute call-back policy which he actually kept!).

    My wife and I could not start the work right away because we had made commitments that...read full review

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: ClosedFriday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Location

1257 Worcester Rd #270, Framingham

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