About Serena & Lily Chestnut Hill
Serena & Lily Chestnut Hill offers a wonderful shopping experience for those seeking stylish furniture. Customers have praised the quality and design of items like the Riviera dining chairs and counter stools, which met their expectations perfectly. The staff, including helpful team members like Lindsey and Karly, provide exceptional customer service, assisting with purchases and design needs. Many appreciate the personalized attention and expertise offered in-store, making it easy to find pieces that suit their style. Overall, Serena & Lily Chestnut Hill is recommended for its beautiful products and attentive service.
Beautiful luxury furnishings. I absolutely love the designers at Serena and Lily. I brought and returned 4-different bedding sets before asking Serena and Lily to help. The products are high quality and make returns easy. 5- Stars all around.
Beautiful store. Lay out is perfect for shopping and nice people! Always enjoy walking through for ideas or shopping. Wallpaper walls are great. I find it easiest to go into the store before purchasing any paper.
I wanted to love this experience, but didn’t. I drove 2.5 hrs to visit this shop and was ready to spend generously.
Sadly, as other reviewers mentioned, there were a TON of people working but only one barely said hello… I felt like I was intruding on a staff meeting! They were all chattering together and no one asked if I needed help.
The saving grace was being able to see and feel the materials and products in person before ordering online. The store is lovely and well organized…. however I won’t be back. Online ordering it is!