About Serena & Lily Chestnut Hill
Serena & Lily Chestnut Hill offers a wonderful shopping experience for those seeking stylish furniture. Customers have praised the quality and design of items like the Riviera dining chairs and counter stools, which met their expectations perfectly. The staff, including helpful team members like Lindsey and Karly, provide exceptional customer service, assisting with purchases and design needs. Many appreciate the personalized attention and expertise offered in-store, making it easy to find pieces that suit their style. Overall, Serena & Lily Chestnut Hill is recommended for its beautiful products and attentive service.
I’ve been here a few times to see items in person before ordering online. Sometimes the staff is lovely but there are also some really snobby employees. Today I was looked up and down by one of the sales people which was just plain rude and unnecessary. I wasn’t wearing anything out of the ordinary so I don’t know what that was all about. The vibe is unwelcoming and I don’t enjoy stopping in.
Beautiful luxury furnishings. I absolutely love the designers at Serena and Lily. I brought and returned 4-different bedding sets before asking Serena and Lily to help. The products are high quality and make returns easy. 5- Stars all around.
Beautiful store. Lay out is perfect for shopping and nice people! Always enjoy walking through for ideas or shopping. Wallpaper walls are great. I find it easiest to go into the store before purchasing any paper.