Doug Anderson Plumbing and Heating is a highly recommended business for all plumbing and heating needs. They provide a variety of services including faucet, fixture and pipe repair or replacement, plumbing for home additions or remodels, water heater installation or repair, gas piping, gas boiler installation, AC installation and service, and furnace installation and service.
Customers consistently praise the company for its punctuality, professionalism, and skilled technicians. They are known for providing clear pricing upfront and leaving work areas clean. The company is commended for its responsiveness and excellent customer service, with the owner personally staying in touch with clients throughout the process. Many customers appreciate the quick response time, such as getting a new water heater installed on a Sunday morning. The communication throughout the process is noted as great, and customers report being very happy with the quality of work, especially in projects like full bathroom installations. Overall, Doug Anderson Plumbing and Heating is recognized for employing great people and delivering excellent service.
Recent customer reviews highlight the company's professionalism and attention to detail. One customer praised the smooth quotation process, noting that Doug answered every question with detailed technical answers and honored his price despite changes in project scope. The technician Josh is appreciated for his pride in work, extreme attention to detail, and careful, clean connections, using copper pipe instead of cheap plastic PEX. Customers state that the company does not cut corners and simply does the job right. Another customer was thankful for the prompt after-hours service when their water heater was at risk of leaking, with the team diagnosing and replacing it quickly. The owner is known for arriving on time and providing thorough evaluations, staying up to date on all codes, and being friendly and knowledgeable. Overall, this company is highly recommended for their professionalism, quick response, and quality work.
Disappointed you're not local, but giving a positive review after seeing the story about Doug and the skunk. genuinely wish i knew people in your area so that i could give direct recommendations, but still giving a positive review for employing great people ❤️
Needed an emergency plumber for a leaking/defunct water heater. Called at 7AM on a Sunday and had a new one installed before Noon same day. Was a little on the expensive side but I expected that for fast Sunday service. Good about following up for a town inspection as well. No complaints, would use again!
Super respectful of others and animals!
34 Sullivan Road Ste 25, North Billerica, MA 01862
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