I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.
February 2024
I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.
March 2023
We had a faulty garbage disposal and clogged drain that was leaking. They visited on the same day following a short, polite, and professional phone conversation. They visited on time and despite an end of day scheduling managed to fix the drain and replace the disposer in no time with no hassle. Highly recommended!
I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.
I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.
We had a faulty garbage disposal and clogged drain that was leaking. They visited on the same day following a short, polite, and professional phone conversation. They visited on time and despite an end of day scheduling managed to fix the drain and replace the disposer in no time with no hassle. Highly recommended!