The Eye Store provides same-day service and a wide selection of frames. The staff is friendly and helpful, taking the time to assist customers in finding the perfect pair. They offer a preview of what the vision will look like before making the glasses and test the customer's vision with the new glasses. The store also allows customers to replace lenses in their existing pair at a lower price. The service is exceptional, with staff being consistent and available for repairs or adjustments when needed. John, the owner and optician, is noted for his amazing customer service and professionalism. Customers appreciate that he goes out of his way to help and offers a wide array of styles, including eyeglasses, sunglasses, and sports glasses. The store has easy parking and is convenient, with the option to have an optometrist on site on certain days. Many have had great experiences and recommend The Eye Store for all optical needs.
I saw a negative review from six months ago and honestly thought they must have been talking about a different place, because John is the absolute best.
Every time I walk in, he greets me with a smile and genuine kindness. I’ve had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It’s just not that kind of place.
Great service, honest people, and someone who truly cares about his customers.
I made the mistake of going somewhere else where they messed up my measurements. The Eye Store was super friendly and helpful, and squeezed me in with no appointment to get my measurements. Thank you! Next time I’ll come here first.
Great first experience. Two visits so far, for eye exam and to pick up new glasses. Friendly, professional and clear communication. Good selection of frames and knowledgeable service. A refreshing experience for me after many years at one of the big chain stores.
1044 Beacon St, Brookline, MA 02446
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