Casey Pratt is the best case manager i ever had! She is so responsive! She makes you feel really safe! She always on top of everything. Me and my family owe her everything! If your veteran and need help and guidance in your life! You feel good knowing Casey and the New England Center is there to help all the way! Love goes out to the whole team Connor Murchie as well big shout!
Ethan Mueller
Aug 2025
I was experiencing homelessness with no place to stay in Boston and not only would they not let me stay the night they would not even let me use the bathroom. I can barely walk. You cannot stand longer than 5 minutes but they did not care. They turned me away I have been sober for 13 years
Daniel Labbe
Jul 2025
Great caseworkers and beat shelter in Boston.
Karl Lafler
Mar 2025
Nice place.
Kwame Nani
Mar 2025
They help me a lot here
Frederick Vincent
Jan 2025
The staff are genuinely interested and proactive about assisting veterans. The food is a blessing, healthy, and plentiful. The accommodations are pleasant and comfortable. The atmosphere is friendly.
Kick R
Sep 2024
I got kicked out because I made the statement there letting guys who pretend to be girls on the womens floor there still guys I just went through surgery someones life expectancy just got shorter
Timothy Doughty
Jun 2024
none of these reviews have anything to do with the broken down housing and disgruntled employees working at the shelter. I'm really curious what all of these reviews are talking about when they say trading with The New England Center, since this is supposed to be a nonprofit charity...
Timothy Doughty
Jun 2024
I live here now and the staff is deplorable. I had one of several issues that I was dealing with and unfortunately I had to go all the way up to the Vice President to have him lie to my face. This is not a charity, it is a business. And from what I saw at Christmas most of the food that was donated was taken by cleaning staff. We should have been eating on that for days.
Besides that the only part of the building that we are trying to put money in and keep up is what the public sees, the first floor, oh and of course the offices. We have totally let the residential part go.
This is not the way to treat veterans!
Frank
May 2024
This place don't care about vets. This place is an exploitation scheme. The owner Warren. He is a fat Black man with glasses. He likes to harass veterans and he treats employees like trash.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Emmanuel Ortiz
Casey Pratt is the best case manager i ever had! She is so responsive! She makes you feel really safe! She always on top of everything. Me and my family owe her everything! If your veteran and need help and guidance in your life! You feel good knowing Casey and the New England Center is there to help all the way! Love goes out to the whole team Connor Murchie as well big shout!
Ethan Mueller
I was experiencing homelessness with no place to stay in Boston and not only would they not let me stay the night they would not even let me use the bathroom. I can barely walk. You cannot stand longer than 5 minutes but they did not care. They turned me away
I have been sober for 13 years
Daniel Labbe
Great caseworkers and beat shelter in Boston.
Karl Lafler
Nice place.
Kwame Nani
They help me a lot here
Frederick Vincent
The staff are genuinely interested and proactive about assisting veterans. The food is a blessing, healthy, and plentiful. The accommodations are pleasant and comfortable. The atmosphere is friendly.
Kick R
I got kicked out because I made the statement there letting guys who pretend to be girls on the womens floor there still guys I just went through surgery someones life expectancy just got shorter
Timothy Doughty
none of these reviews have anything to do with the broken down housing and disgruntled employees working at the shelter. I'm really curious what all of these reviews are talking about when they say trading with The New England Center, since this is supposed to be a nonprofit charity...
Timothy Doughty
I live here now and the staff is deplorable. I had one of several issues that I was dealing with and unfortunately I had to go all the way up to the Vice President to have him lie to my face. This is not a charity, it is a business. And from what I saw at Christmas most of the food that was donated was taken by cleaning staff. We should have been eating on that for days.
Besides that the only part of the building that we are trying to put money in and keep up is what the public sees, the first floor, oh and of course the offices. We have totally let the residential part go.
This is not the way to treat veterans!
Frank
This place don't care about vets. This place is an exploitation scheme. The owner Warren. He is a fat Black man with glasses. He likes to harass veterans and he treats employees like trash.