Healthcare Associates at BIDMC

When you can get care, they are fine.
But they cancel appointments every time. My physical has now been rescheduled twice. They just say the doctor isn’t available.
Apparently the doctors are never available.
Do yourself a favor and go elsewhere.

Updating my review 3 months later down to a one star. They have not made any improvements. My fiance went to a 4 scheduled visit, was asked to arrive at 345, and was not seen until after 5pm. And guess what? None of the front desk staff updated anyone of the doctors being behind upon check in. Communication is still the worst I’ve ever seen it. On top of having appointments canceled and rescheduled to show up and be told it was never booked. I can not wait to look for another clinic. (12/5/25) The doctors for the most part are great- but when it comes to your appointment, please. They ask for you to come early for them to be 20+ mins late. That isn’t the issue though,... read full review

They may have great physicians but the management of the clinic is abysmal. For example, they are unable to answer simplest questions----for example, which insurance do they accept and which one they don't--and send you all the way to Patient Relations for an answer. A simple robot would do a better job!