I called Andy the owner at the referral of my plumber Baker Elman. He showed up promptly and recommended jetting for my clogged basement bathroom and main line. I didn't order the work on the spot. In the afternoon when the other company Roto-Rooter failed to snake it through, I called Andy again and he sent Nelson over right away. Nelson did an excellent job jetting the main line and warned me about future use (all my fault with the kitchen grease). After I got over the initial price shock, this company is a dream. Prompt, professional, no-BS, efficient, and easy to communicate with. Five stars to Nelson and Andy and Drain Stars.
May 2026
Drain stars for the win!!! I called for a clogged bathtub drain and had 2 very friendly, knowledgeable technicians arrive within 3 hours, fixing my issue in less than 30 minutes. Wow - life savers! And also significantly cheaper than other companies. I will most definitely use them again and recommend to anyone.
May 2026
I had a Sewer Liner Replacement completed by DrainStar and Andy was absolutely outstanding to work with. From start to finish, he was professional, responsive and a great communicator. I received multiple bids for this project and his pricing was by far the most fair and reasonable.
Andy did exactly what he said he would. He emailed the bid, showed up right on time at 7am the day of the job and kept everything organized, and on schedule. He even provided video recordings of the process to ensure transparency and that the sewer liner replacement was completed properly.
Since this is a tenant occupied property, it was important that... read full review
I called Andy the owner at the referral of my plumber Baker Elman. He showed up promptly and recommended jetting for my clogged basement bathroom and main line. I didn't order the work on the spot. In the afternoon when the other company Roto-Rooter failed to snake it through, I called Andy again and he sent Nelson over right away. Nelson did an excellent job jetting the main line and warned me about future use (all my fault with the kitchen grease). After I got over the initial price shock, this company is a dream. Prompt, professional, no-BS, efficient, and easy to communicate with. Five stars to Nelson and Andy and Drain Stars.
Drain stars for the win!!! I called for a clogged bathtub drain and had 2 very friendly, knowledgeable technicians arrive within 3 hours, fixing my issue in less than 30 minutes. Wow - life savers! And also significantly cheaper than other companies. I will most definitely use them again and recommend to anyone.
I had a Sewer Liner Replacement completed by DrainStar and Andy was absolutely outstanding to work with. From start to finish, he was professional, responsive and a great communicator. I received multiple bids for this project and his pricing was by far the most fair and reasonable.
Andy did exactly what he said he would. He emailed the bid, showed up right on time at 7am the day of the job and kept everything organized, and on schedule. He even provided video recordings of the process to ensure transparency and that the sewer liner replacement was completed properly.
Since this is a tenant occupied property, it was important that... read full review