Boston University Student Health Services offers primary care services, including appointments that can be scheduled on the same day for urgent needs. The staff, including nurse practitioners, nurses, and receptionists, are consistently praised for their kindness and helpfulness. Patients appreciate the thoroughness of the care they receive and the follow-up to ensure their well-being. While some patients have reported minor scheduling hiccups or oversights, the overall experience at Boston University Student Health Services is generally positive.
Good overall - booking an appointment was slightly confusing because I called the number listed on the website to book the appointment but then their automatic message directed me back to their website. The staff were friendly and created a comfortable atmosphere throughout my whole appointment.
They are very responsive and timely. I submitted a request at 10pm and received a call from the nurse at 8:30am the next day. All of the staff and service providers are great as well.
If there’s one thing that changed my life in BU - it has to be the student health services. I got assigned great doctors in behavioral medicine and was honestly so well taken care of. Whenever I needed something and it wasn’t available, they always redirected me to the necessary facilities. I feel compelled to write a review because today I had a migraine attack and they took care of me so well — even going so far to offer me a lyft home. I really appreciate Nurse Sarah as well.
I think for the negative reviews here, students might expect the clinic to be able to offer the services that a hospital has. I understand where they are coming from but it might be unfair… read full review
881 Commonwealth Avenue, Boston, MA 02215
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