I paid online for a cruise they called me 2 days before and said “the boat is broken, and a refund was issued” i also received an email saying i will be refunded. Still didnt get my money back and no one can be reached, i left many voice mails and called many times and no one ever got back to me. A loss of $70. Its a scam..
February 2021
MY wife and I was going to do a Mother's/Daughter day when found out Mass put restrictions on RI residents coming into Mass.....My wife called and canceled our reservation and was told would be reimbursed....My wife has sense called 4 more times we never was reimbursed....WE LOVED DOING THIS BUT WE WILL TAKE OUR BUSINESS ELSE WERE IN FUTURE THIS WOULD HAVE BEEN OUR 3RD TIME GOING BUT WILL NEVER GO THROUGH THIS AGAIN.....HORRIBLE CUSTOMER SERVICE
October 2018
Relaxing way to see different view of the city. Captain was very pleasant and offered great stories about the city present and it's history.
I paid online for a cruise they called me 2 days before and said “the boat is broken, and a refund was issued” i also received an email saying i will be refunded. Still didnt get my money back and no one can be reached, i left many voice mails and called many times and no one ever got back to me. A loss of $70. Its a scam..
MY wife and I was going to do a Mother's/Daughter day when found out Mass put restrictions on RI residents coming into Mass.....My wife called and canceled our reservation and was told would be reimbursed....My wife has sense called 4 more times we never was reimbursed....WE LOVED DOING THIS BUT WE WILL TAKE OUR BUSINESS ELSE WERE IN FUTURE THIS WOULD HAVE BEEN OUR 3RD TIME GOING BUT WILL NEVER GO THROUGH THIS AGAIN.....HORRIBLE CUSTOMER SERVICE
Relaxing way to see different view of the city. Captain was very pleasant and offered great stories about the city present and it's history.