About SERVPRO of Hampshire County
SERVPRO of Hampshire County offers outstanding disaster restoration services with professionalism, promptness, and consideration. Their qualified employees, certified through the Institute of Inspection, Cleaning, and Restoration Certification, work efficiently and skillfully to restore homes and businesses after disasters. With 24/7 emergency response services, they promptly address floods, water damage, and other crises. Customers find everyone to be an absolute pleasure to work with, very friendly, and highly professional. The office staff is great, efficient, and keeps clients informed throughout the process. They are incredibly calm and knowledgeable, providing a sense of safety during stressful times. Recent reviews highlight the excellent service provided by team members like Tony, who is personable and respectful, and project managers like Amber, who maintain communication and accommodate special requests. Customers appreciate the thorough job done by the crew, leaving homes cleaner and carefully restored. SERVPRO of Hampshire County is a trusted choice for disaster restoration in Western Massachusetts and the Pioneer Valley, with many recommending their services for jobs like mold remediation and bathroom renovations.
I cannot express enough how grateful I am for Matt who overseen Alex JN one were wonderful. I felt completely Comfortable with them in my house. They were very respectful to us and our furniture and surroundings. Their work was awesome Alex, the very very hard worker along with the other two. We had an ice damn leak And it affected three rooms two rooms we had to have the walls removed outside walls all three rooms. The total ceilings had to come down. They also found asbestos and the team they had to do that was fantastic. I have extremely heavy furniture and they had three rooms to move and they did it on a hot day in the 90s without a complaint. I had questions that...read full review
Very happy with the outcome of the restoration & repair. My water heater failed and ServPro was on site just a few hours later for extraction and drying. Their quick response helped to keep this a small loss and the crews did an excellent job replacing the water-damaged carpet and repairing and painting baseboards and drywall. Sincerely appreciate the great work from Amber, Lou, Austin, Megan, and all the other members of the ServPro team who helped to get my basement back into shape!
The team at SP was awesome. Amber, Dani, & Lou (just to name a few) were on-point from Day #1. The repairs look better than the original. Will use them again. I highly recommend their services.