About Mass General Brigham (Belchertown)
Cooley Dickinson Medical Group Belchertown Internal Medicine is a modern and comfortable medical facility that provides efficient and friendly service to its patients. The waiting room is spacious, and patients often experience little to no wait times. The staff, including the front desk, nurses, and doctors, are highly praised for their helpfulness, knowledge, and attentiveness. The primary care physicians, such as Dr. Soar and Dr. Victoria Noble, are described as caring, knowledgeable, and good listeners who take the time to answer all of their patients' questions. They also make excellent referrals when specialized care is needed. However, the electronic record-keeping system at the facility is reported to be poorly designed, which can be time-consuming and inefficient for the providers. Overall, Cooley Dickinson Medical Group Belchertown Internal Medicine is highly regarded by its patients, who appreciate the quality of care, the friendly staff, and the convenient location.
The receptionist are rude & dismissive. Seems they’re not able to keep their appointments running on time, you wait in the room for a long time before you see anyone. Refuse to refer you to the testing that you asked for & will not fill out a short employment form in less than 7 to 10 business days. Primary care is a joke.
I am writing this review regarding an experience with the lab on 12/31/24.
I have a history of fainting during lab work, and when entering the lab that day I informed the phlebotomist of this and she kindly put a fan in front of me, got some ice, and did her best to make me comfortable. Unfortunately I did still faint.
When I woke up there was a PA in the room in addition to the phlebotomist. The PA informed me that an ambulance had been called because she worried that I may have had a seizure given the movements I was making while I was passed out. I told her I didn't want to go to the hospital but she insisted that it was important to get checked...read full review
Excellent! The building is modern and very comfortable. When I go there is a huge waiting room and very little wait. My last visit there were no other patients waiting. The staff are very friendly. Rayell was fantastic as was Jeanette, Janet and my nurse Robin. Dr. Soar is my doctor and he is very knowledgeable and a good listener. The staff follow-through is excellent. I forgot to schedule my next appointment for next year and they called me to schedule me. They are awesome, there's plenty of parking and it is situated in a nice quiet part of town. Great place!
UPDATE: 6/4/24 Yesterday had a quick visit to get my TD booster and the staff was super quick and friendly....read full review