About Floor Source
Reviews for Floor Source
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
has installation services accepts credit cards
Floor Source Inc. is a family-owned small business that serves both commercial and residential clients throughout Massachusetts. They are dedicated to providing high-quality materials and installation services. Their impressive 7,200 square foot Designer Showroom offers a wide selection of tile, carpet, hardwood, and more, with knowledgeable designers and project managers ready to assist customers with their projects. Customers have praised the helpful employees and the excellent communication throughout the process. Many reviews highlight the professionalism and dedication of the team, from initial design to installation, ensuring customer satisfaction. The staff, including experts like Kyle and John, are known for their honesty, care, and pride in their work. Customers have shared positive experiences, mentioning personalized service such as home visits for estimates and trim options. The company's motto, "Perfection," is reflected in their consistent quality and customer care, making Floor Source Inc. a highly recommended choice for flooring solutions.
I had an outstanding experience working with Russell Reim, Sales & Project Manager. From the very beginning—helping with product selection and ordering—all the way through installation, Russell was incredibly supportive every step of the way.
He is unbelievably helpful, always responsive, and goes above and beyond to make sure everything is done right. His professionalism, attention to detail, and deep knowledge truly set him apart. Any questions or concerns I had were addressed quickly and thoroughly, which made the entire process smooth and stress-free.
It’s rare to find someone so responsible and genuinely committed to delivering excellent service....read full review
Selecting Floor Source was the best decision I have made for updating my almost 40 year old home. My experience began with Suzette who guided me through the hardwood selection process including new custom stairs and carpeting. Thanks also to Ryan for the expert installation of the Canadian hardwood and stairs, and to John for his skillful carpet install. Many thanks to Russell for keeping me updated and to Kyle for timely delivery of materials. I am so pleased with the finished product along with the professionalism and friendliness of all the employees involved. I highly recommend this team.
Sincerely,
Janet Gillette
Floor Source offered us a wide range of styles, expert advice, personal service including coming to our home to estimate and offer trim options, and great customer service including following up to ensure customer satisfaction. Russell was our advisor and he was fantastic - highly recommend.