About Flexcar
Flexcar offers a seamless and cost-efficient alternative to traditional car ownership and leasing. With an all-inclusive monthly plan covering insurance, maintenance, and roadside assistance, members can access a diverse vehicle selection through the user-friendly app or website. The service provides flexibility to swap or return vehicles anytime, ensuring substantial savings and unmatched convenience. Flexcar's excellent customer support, detailed and friendly approach, and responsive service have earned it over 400 five-star reviews. The process is easy and reassuring, with fast delivery and clean vehicles. Overall, Flexcar is a highly recommended service for those seeking a car on their terms at a great price.
The check engine light came on in my Flexcar and I scheduled a call with a mechanic for the following day. I spoke with Sheri from the Auburn location and she was extremely helpful. When I went to schedule an appointment it’s was 6 weeks out but Sheri was able to squeeze me in the following day. Apparently, it was good that I brought it in because it could’ve been a major issue. Sherry and the Flexcar team were incredible throughout the entire process. Sheri was amazing!!
I would give it 5 but customer service is horrible. Cars and price very good but to call and get answers about a problem I felt like everyone i talked to has no clue what they were doing it was disappointing.
William was awesome. Explained the assessment of the car thoroughly to me and also explain to me what I can expect from flex car also shared some more information that I was unaware of which I am great to hear about the six week swap incentive. The whole process was quick, easy convenient such a great person. I don’t think it could’ve been any easier without William